Frequently Asked Questions

I am interested in having a venue for a party decorated by your company, what do I need to do?
You can either telephone us, where we can give you an idea of the products we offer that would suit the theme/style of your celebration. Alternatively, you could pop down to our shop and see first hand the partyware we have available. Either way, we will provide assistance and answer any questions you have.
How much notice do you need for an order?
Ideally as much as possible, but we do try our best to meet orders that come in with tight deadlines. Fridays and Saturdays are generally busy with us preparing orders for that specific weekend, meaning it may not be possible to take on same day required orders, but we will let you know whether or not this is possible. We generally ask for 5-7 days notice with a paid deposit.

If you require bespoke balloons, such as Wedding Decorations, Balloon Arches or Cloud 9 balloons we do kindly request for more notice, ideally around 2 weeks. For those that are planning a large function and require custom Balloon Décor services please contact us  

What does your shop stock?

We have a wide range of helium and air filled balloon designs to takeaway, a wide range of party supplies including banners, tableware, table covers, napkins and party bags. Celebration cards and gifts for all occasions can also be found, with a constantly updated selection.
How do I pay for an order?

You can either pay over the phone or in our store. Business customers are welcome to pay via online Bank Transfer.
Do I need to pay a deposit?

Yes, we require a 50% deposit when ordering and full payment to be made prior to the event.
What price are your balloons?

Foil balloons start at £3.25, group arrangements start from £4.20. For more information please see our pricing page.
What areas do you cover?

We cover Bradford, Leeds, along with a lot of the West Yorkshire area. We can also deliver to Harrogate, please see our delivery page for more information.
Do you do balloon printing?

Yes, we offer this as a service for businesses and organisations. Logos, messages and designs can be printed directly on to both latex and foil balloons in a variety of size and colour options. Please see our balloon printing page for more information.
How long will the helium balloons float?

Our Latex balloons will float for a few days, however foil helium balloons last for weeks. See how we make our balloons last longer.
Can I have a message on a balloon?

Yes, we can personalise balloons with custom messages. If you require a balloon personalisation service please make this clear when ordering and we will give you a price for the messages required.
Are the balloons suitable for outside?

We recommend that only air filled balloons are used outside.
Do you offer a Wedding venue decoration service?

Yes, we work with couples to design and decorate their wedding venues with beautiful balloons. For more information please view our wedding balloon decorations page.
Can you refill a balloon?

Our foil balloons can be re-filled, although the same floating duration will not be achieved.
Can you put photographs onto a balloon?

Unfortunately we do not offer this service.
Is helium dangerous?

When inhaled, helium can have hazardous effects on the body. See our customer notice on helium balloons.
Do you provide a full event decoration service?

Yes, we work with a number of local businesses to offer a full service where we can. See our recommended suppliers list for more info.

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Thinking about getting some balloons? We'd love to hear from you, simply fill out our contact form and we'll get back to you.

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